Effective Date: October 01, 2026
Our Commitment
At Jacket Legacy, operated by Richmond Tech Group LLC, we are committed to providing customers in the United States with a secure, transparent, and reliable payment experience.
This Payment Policy explains our accepted payment methods, payment processing procedures, transaction security practices, order verification requirements, and refund procedures.
By placing an order through https://jacketlegacy.com/, customers agree to the payment terms described in this policy.
1. Accepted Payment Methods
Jacket Legacy accepts the following payment methods, subject to availability at checkout:
- Credit Cards
- Debit Cards
- Other Supported Payment Methods displayed during checkout
All available payment options will be presented during checkout before you complete your purchase.
Full payment is required at the time of purchase, unless otherwise stated at checkout. Orders are processed after successful payment authorization and confirmation.
2. Third-Party Payment Processors
We use authorized third-party payment processors to handle online transactions.
Customers must provide accurate and up-to-date billing information when placing an order.
Payment transactions are subject to authorization and verification by the applicable payment provider.
Jacket Legacy does not independently store complete payment card numbers or card security codes in its customer records.
If you experience a payment processing issue, please contact our customer support team. Certain payment errors, authorization delays, or transaction disputes may require assistance from your bank or payment provider.
3. Payment Restrictions
Jacket Legacy does not currently accept the following payment methods:
- Cash on Delivery (COD)
- Personal Checks
- Direct Bank Transfers
Only payment methods explicitly displayed and supported during checkout are accepted.
Please review the available payment options before submitting your order.
4. Payment Currency
All product prices, shipping charges, and applicable transaction amounts on our Website are displayed in United States Dollars (USD).
Applicable shipping charges and sales taxes, where required, are calculated and displayed during checkout.
The final order total will be shown before you confirm your purchase and complete payment.
Your bank or payment provider may apply additional currency conversion fees if your account uses a currency other than USD.
5. When Will I Be Charged?
Payment Collection
Payment is submitted for processing at checkout when you place your order.
Payment Confirmation
After successful payment authorization and order acceptance, an order confirmation email will be sent to the email address provided during checkout.
Order Processing
Orders are prepared for shipment following successful payment confirmation and any necessary verification.
If a payment is declined or unsuccessful, your order may remain unconfirmed until the payment issue is resolved.
6. Payment Security
Protecting customer payment information is an important priority at Jacket Legacy.
We take reasonable measures to help protect payment transactions and customer information.
Our security practices include:
- HTTPS Encryption: Our Website uses HTTPS encryption to help protect information transmitted during browsing and checkout.
- Authorized Payment Providers: Payment transactions are handled through authorized third-party payment processors.
- Transaction Monitoring: We may review transactions for unusual activity or potential fraud.
- Information Protection: We take reasonable steps to help prevent unauthorized access, misuse, and fraudulent transactions.
Although we take reasonable precautions, no electronic transmission or payment system can guarantee absolute security.
Customers should contact us promptly if they suspect unauthorized activity involving an order placed through our Website.
7. Order and Payment Verification
To maintain a secure shopping environment, certain orders may require additional payment or security verification.
Customers should ensure that their billing address, shipping address, email address, and contact information are accurate when placing an order.
Orders involving potential fraud, payment discrepancies, or incomplete information may be temporarily delayed, reviewed, or canceled where appropriate and permitted by law.
If additional verification is necessary, our customer support team may contact you using the information provided during checkout.
These measures help protect customers and support the integrity of our payment process.
8. Failed or Declined Payments
If your payment is declined or unsuccessful, we recommend taking the following steps:
- Check Your Billing Information: Confirm that your billing address and payment details are correct.
- Verify Your Payment Method: Ensure that your card or selected payment method is valid and available for use.
- Contact Your Bank: Your bank or payment provider may be able to explain why the transaction was declined.
- Try Another Supported Method: If available, select another payment method displayed during checkout.
Jacket Legacy cannot guarantee approval of transactions declined by banks or third-party payment processors.
If an unsuccessful transaction appears as a pending authorization on your account, the time required for its release depends on your bank or payment provider.
For assistance with payment issues, contact info@jacketlegacy.com.
9. Refunds
Refunds are handled in accordance with our Returns and Exchange Policy and Order Cancellation Policy.
Returned Orders
Approved refunds are typically processed within 7 business days after the returned item has been received, inspected, and approved.
Canceled Orders
For successfully canceled paid orders, we will initiate the applicable refund within 7 business days after cancellation confirmation. Original shipping charges paid will be refunded where applicable.
Refund Method
Refunds are issued to the original payment method used during checkout.
Refund Processing Time
After we initiate a refund, your bank or payment provider may require an additional 7–10 business days for the funds to appear in your account. Actual processing times may vary by provider.
For further information, please review our Returns and Exchange Policy and Order Cancellation Policy.
Nothing in this policy limits any refund rights or consumer protections that cannot legally be excluded.
10. Contact Us
If you have questions about payment methods, billing, declined transactions, payment security, or refunds, please contact our customer support team.
Business Information:
- Brand Name: Jacket Legacy
- Operated By: Richmond Tech Group LLC
- Business Address: 10519 Clodine Rd Ste C, Sugarland, TX 77498, USA
- Business Email: info@jacketlegacy.com
- Business Phone: +1 (469) 935-1737
- Business Days: Monday – Friday
- Business Hours: 9:00 AM – 5:00 PM Central Time
- Website: https://jacketlegacy.com/