Terms of service

Effective Date: October 01, 2026

Introduction

Welcome to Jacket Legacy, operated by Richmond Tech Group LLC (“we,” “us,” or “our”).

These Terms and Conditions govern your access to and use of our website, https://jacketlegacy.com/ (the “Website”), including browsing products, placing orders, making purchases, and using our services.

By accessing our Website or placing an order, you agree to these Terms and Conditions, subject to applicable laws and consumer protection rights.

We aim to provide a transparent, secure, and reliable online shopping experience by clearly communicating our business practices, product information, payment terms, shipping procedures, and return policies.

1. About Us

Jacket Legacy is an online fashion and outerwear retailer operated by Richmond Tech Group LLC in the United States.

  • Brand Name: Jacket Legacy
  • Legal Business Name: Richmond Tech Group LLC
  • Business Address: 10519 Clodine Rd Ste C, Sugarland, TX 77498, USA
  • Business Email: info@jacketlegacy.com
  • Business Phone: +1 (469) 935-1737
  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time
  • Website: https://jacketlegacy.com/

Customers can contact us using the business email or phone number listed above for assistance with orders, products, payments, shipping, and returns.

2. Use of Our Website

By using our Website, you agree to comply with these Terms and all applicable laws.

You must not:

  • Use the Website for fraudulent, unlawful, or unauthorized activities.
  • Attempt to gain unauthorized access to our systems or customer accounts.
  • Interfere with the Website's security, functionality, or performance.
  • Upload or distribute viruses, malware, or other harmful software.
  • Copy, reproduce, distribute, or commercially exploit Website content without permission, except where permitted by law.

We reserve the right to restrict access to our Website when necessary to protect our business, customers, and services or to address violations of these Terms.

3. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, photographs, sizes, colors, materials, prices, and availability information.

Please note:

  • Product Colors: Actual colors may vary depending on your device, screen settings, and lighting conditions.
  • Material Characteristics: Natural materials, including genuine leather where applicable, may have variations in texture, grain, and shade.
  • Product Availability: Products may become unavailable or sell out without prior notice.
  • Product Information: We may correct genuine errors or update product details when necessary.

If a significant product information error affects your order, we will contact you regarding the available options, including cancellation and a refund where appropriate.

4. Pricing, Shipping Charges, and Taxes

All prices displayed on our Website are listed in United States Dollars (USD).

Shipping Charges

We offer the following shipping options for eligible orders within the United States:

Shipping Method Shipping Cost Estimated Total Delivery
Standard Shipping Free on eligible orders over $99.00; otherwise calculated at checkout 6–13 business days
Express Shipping $20.00 4–9 business days

Free Standard Shipping applies to eligible merchandise subtotals exceeding $99.00 after discounts and before applicable taxes and shipping charges.

For orders with merchandise subtotals of $99.00 or less, the applicable Standard Shipping charges will be displayed at checkout.

Express Shipping costs $20.00 for eligible orders.

Taxes

Applicable sales taxes are calculated and displayed during checkout in accordance with applicable laws.

The final order total, including applicable product prices, shipping charges, and taxes, will be displayed before you complete your purchase.

5. Orders and Order Acceptance

When placing an order, you confirm that the information you provide is accurate, complete, and current.

Orders are subject to:

  • Product Availability
  • Successful Payment Authorization
  • Accurate Billing and Shipping Information
  • Order Verification and Fraud Prevention Checks

After submitting your order successfully, you should receive an order confirmation email.

We may contact you if additional information is required or if an issue affects our ability to fulfill your order.

We reserve the right to decline or cancel orders when reasonably necessary, subject to applicable law. If we cancel an order after collecting payment, we will arrange a refund to the original payment method.

6. Payment Methods and Security

Jacket Legacy accepts major credit cards, debit cards, and other payment methods displayed at checkout.

  • Payment Requirement: Full payment is required when placing an order, unless otherwise stated at checkout.
  • Payment Processing: Transactions are processed through authorized third-party payment providers.
  • Billing Information: Customers must provide accurate and current billing details.
  • Payment Card Information: We do not independently store complete payment card numbers or card security codes in our customer records.
  • Website Security: Our Website uses HTTPS encryption to help protect information transmitted during browsing and checkout.

Payment processing may also be subject to the terms and security practices of the relevant payment provider.

For more information, please review our Payment Policy.

7. Shipping and Delivery

Jacket Legacy ships to eligible delivery addresses within the United States.

Order Processing

  • Processing Time: 1–3 business days
  • Order Cut-Off Time: 2:00 PM Central Time
  • Processing Days: Monday through Friday, excluding recognized public holidays

Processing begins after successful payment authorization and any necessary order verification.

Standard Shipping

  • Shipping Cost: Free on eligible merchandise orders over $99.00; otherwise calculated at checkout
  • Estimated Transit Time: 5–10 business days
  • Estimated Total Delivery Time: 6–13 business days, including processing

Express Shipping

  • Shipping Cost: $20.00
  • Estimated Transit Time: 3–6 business days
  • Estimated Total Delivery Time: 4–9 business days, including processing

Orders may be shipped through DHL, USPS, UPS, FedEx, or another suitable carrier, depending on the destination and shipping requirements.

Delivery timeframes are estimates and are not guaranteed. Delays may occur because of weather conditions, carrier disruptions, public holidays, or other circumstances beyond our reasonable control.

All applicable shipping charges will be displayed at checkout before payment is completed.

For complete details, please review our Shipping Policy.

8. Returns, Exchanges, and Refunds

Jacket Legacy offers a 30-day return and exchange policy for eligible products.

Customers may request a return or exchange within 30 days of receiving their order, subject to the conditions outlined in our return policy.

Return Eligibility

For standard change-of-mind returns, products must:

  • Be unused and unworn, except for reasonable try-on purposes.
  • Remain in their original condition and packaging.
  • Include original tags and accessories, where applicable.
  • Be accompanied by proof of purchase.

Additional conditions or exclusions may apply as described in our Returns and Exchange Policy.

Return Shipping Costs

  • Change-of-Mind Returns: Customers are responsible for applicable return shipping costs.
  • Defective, Damaged, or Incorrect Items: Jacket Legacy covers applicable return shipping costs for verified claims.
  • Restocking Fee: $0.

Refund Processing

Approved refunds are typically processed within 7 business days after the returned item has been received, inspected, and approved.

Additional processing time may be required by your bank or payment provider.

Nothing in these Terms limits consumer rights that cannot legally be excluded or restricted.

For complete details, please review our Returns and Exchange Policy.

9. Order Cancellations and Modifications

Customers may request order cancellation before shipment, subject to the order's processing status. Cancellation requests are not automatically approved.

Once an order has been dispatched, it cannot be canceled through our standard cancellation procedure. Eligible returns or exchanges may be requested after delivery.

Order modification requests, including changes to product selection, size, color, or shipping address, depend on product availability and the current processing status.

For successfully canceled paid orders, we will initiate a refund to the original payment method within 7 business days of cancellation confirmation. Shipping charges paid will be refunded where applicable.

For more information, please review our Order Cancellation Policy.

10. Customer Information and Privacy

Jacket Legacy respects customer privacy and takes reasonable steps to protect personal information.

Information submitted through our Website may be processed as necessary to:

  • Process and fulfill orders
  • Facilitate payments
  • Arrange shipping and delivery
  • Provide customer support
  • Prevent fraud and protect our services
  • Comply with applicable legal obligations

We do not sell customer contact information to third-party data brokers.

Where necessary, information may be shared with authorized service providers, including payment processors, shipping carriers, and ecommerce technology providers, to complete transactions and operate our services.

Our handling of personal information is subject to applicable privacy laws and the terms described in our Privacy Policy.

11. Intellectual Property

The Jacket Legacy name, logo, original product photographs, graphics, written content, designs, and other Website materials are owned by Richmond Tech Group LLC or used under appropriate licenses, where applicable.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit protected Website content without prior written permission, except where permitted by law.

Third-party trademarks, logos, and brand names remain the property of their respective owners. Their appearance on our Website does not necessarily indicate an affiliation with or endorsement by Jacket Legacy.

12. Website Availability and Security

We make reasonable efforts to maintain a secure, functional, and accessible Website.

However, we cannot guarantee uninterrupted availability or that the Website will always operate without errors, technical problems, or temporary service interruptions.

We may perform maintenance, security updates, improvements, or other operational changes when necessary.

Customers experiencing technical issues involving orders, payments, or Website access may contact our support team for assistance.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Jacket Legacy and Richmond Tech Group LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our Website, products, or services.

To the extent permitted by law, our total liability relating to an individual order will not exceed the amount paid for that order.

Nothing in these Terms excludes or limits liability, warranties, or consumer rights that cannot legally be excluded or restricted under applicable law.

14. Events Beyond Our Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Severe weather or natural disasters.
  • Shipping carrier or transportation disruptions.
  • Government restrictions or actions.
  • Strikes or labor disputes.
  • Public emergencies.
  • Significant infrastructure or technical disruptions.
  • Other unforeseen events beyond our reasonable control.

If these circumstances affect an order, we will make reasonable efforts to communicate relevant updates and assist customers with available solutions.

This section does not remove any refund rights or other protections available under applicable law.

15. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our business operations, services, or legal requirements.

Revised Terms will be published on this page with an updated Effective Date.

Unless otherwise required by law, the Terms applicable to an order will generally be those in effect when the order is placed.

We encourage customers to review this page periodically for updates.

16. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Texas, United States, subject to applicable consumer protection laws and mandatory legal rights.

If you have a concern regarding an order, payment, delivery, or product, please contact us at info@jacketlegacy.com so we can attempt to resolve the matter directly.

Any unresolved dispute will be handled by a court of competent jurisdiction in accordance with applicable law.

Nothing in this section removes legal rights or protections that cannot lawfully be waived.

17. Contact Information

If you have questions about these Terms and Conditions, our products, or an order placed through our Website, please contact us using the information below.

  • Brand Name: Jacket Legacy
  • Operated By: Richmond Tech Group LLC
  • Business Address: 10519 Clodine Rd Ste C, Sugarland, TX 77498, USA
  • Business Email: info@jacketlegacy.com
  • Business Phone: +1 (469) 935-1737
  • Customer Support Days: Monday – Friday
  • Customer Support Hours: 9:00 AM – 5:00 PM Central Time
  • Website: https://jacketlegacy.com/