Privacy policy

Last Updated: October 01, 2026

At Jacket Legacy, operated by Richmond Tech Group LLC, we respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains what information we may collect when you visit or make a purchase from https://jacketlegacy.com/, how we use and protect that information, when it may be shared, and what privacy rights and choices may be available to you.

1. Who We Are

Jacket Legacy, operated by Richmond Tech Group LLC, operates an online store serving customers in the United States.

We are responsible for managing personal information collected through our Website, subject to applicable law and the roles of our authorized service providers.

Business Information:

  • Brand Name: Jacket Legacy
  • Operated By: Richmond Tech Group LLC
  • Business Address: 10519 Clodine Rd Ste C, Sugarland, TX 77498, USA
  • Business Email: info@jacketlegacy.com
  • Business Phone: +1 (469) 935-1737
  • Website: https://jacketlegacy.com/

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us using the information provided above.

2. Personal Information We Collect

We collect and process personal information reasonably necessary to operate our online store, process purchases, arrange deliveries, provide customer support, and meet applicable legal obligations.

The information we collect depends on how you interact with our Website.

Customer and Order Information

When you place an order, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Addresses
  • Products Ordered
  • Order Numbers and Purchase Dates
  • Transaction References and Payment Status
  • Delivery, Return, Exchange, and Refund Information

Customer Account Information

If customer accounts are available and you choose to create an account, we may process your account details, login credentials, saved addresses, order history, and preferences.

Customer Support Information

When you contact us, we may collect your name, contact details, order information, support messages, and any photographs or documents you voluntarily provide to help resolve your inquiry.

Website and Technical Information

When you browse our Website, certain technical information may be collected automatically, depending on the technologies enabled on our store. This may include:

  • IP Address
  • Browser and Device Information
  • Pages Visited and Website Interactions
  • Cookie Identifiers
  • Security and Diagnostic Information
  • General Website Usage Information

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Order Processing: To confirm purchases, process orders, and manage transactions.
  • Payment Processing: To facilitate payment authorization and verify transaction status.
  • Shipping and Delivery: To arrange shipments, communicate delivery information, and provide tracking details.
  • Customer Support: To respond to inquiries and manage returns, exchanges, cancellations, and refunds.
  • Fraud Prevention: To identify suspicious transactions and help prevent unauthorized purchases.
  • Website Security: To protect our Website, customers, and systems against unauthorized access and misuse.
  • Website Improvement: To understand website performance and improve shopping functionality where applicable.
  • Legal Compliance: To maintain necessary business records and comply with applicable laws.
  • Marketing Communications: To send promotional communications where permitted by law and, when required, with your consent.

You may unsubscribe from promotional emails at any time by using the unsubscribe instructions included in the email. Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages, such as order confirmations or shipping updates.

4. Customer Data Privacy and Protection

At Jacket Legacy, we take customer privacy and confidentiality seriously.

We process customer and order information for purposes such as order fulfillment, customer support, payment processing, shipping, refunds, accounting, fraud prevention, and legal compliance.

We do not sell or rent customer contact information to third-party data brokers.

We may disclose information reasonably necessary to authorized service providers, including payment processors, shipping carriers, ecommerce providers, and technical service providers, to operate our store and fulfill customer orders.

Where analytics or advertising technologies are enabled, certain information may be processed or disclosed as described in this policy and subject to applicable law.

Depending on the applicable privacy law and the technologies used, certain advertising-related disclosures may qualify as the sale or sharing of personal information even when no money changes hands. Where required, we will provide applicable privacy notices and choices.

5. Orders, Payments, and Delivery

Our ecommerce systems process information necessary to complete purchases, manage orders, and arrange delivery.

Payment Processing

Payments are processed through the payment methods and authorized payment providers available at checkout.

Depending on the payment method, providers may process payment details, billing information, transaction references, and fraud-prevention information.

Jacket Legacy does not independently store complete payment card numbers or card security codes in its customer records.

Payment information is handled according to the applicable payment provider's systems, security practices, and privacy policy.

Delivery Services

We may use shipping carriers such as USPS, UPS, FedEx, and DHL, depending on the destination, shipping method, and shipment requirements.

To arrange delivery, we may share necessary information with the applicable carrier, including your name, shipping address, contact details, and relevant delivery instructions.

We limit shipping-related disclosures to information reasonably necessary to facilitate delivery and related services.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to support essential shopping functions, improve website performance, and enhance the customer experience.

Depending on the technologies enabled on our Website, these may include:

  • Essential Cookies: Support shopping carts, checkout, security, and essential website functions.
  • Functional Cookies: Remember customer preferences and website settings.
  • Analytics Cookies: Help us understand website usage and performance.
  • Marketing Cookies: May help measure advertising performance or support advertising activities where enabled.

Third-party analytics or advertising providers may process browsing activity, device information, and cookie identifiers depending on the applicable configuration.

You can manage cookies through your browser settings and any privacy preference controls available on our Website.

Disabling certain cookies may affect shopping cart, account, or checkout functionality.

Where required by applicable law, we will provide appropriate consent mechanisms and privacy choices for relevant tracking technologies.

7. Google Analytics and Advertising

If enabled on our Website, services such as Google Analytics and Google Ads may help us understand website traffic, customer interactions, and advertising performance.

Depending on the configuration, these services may process information such as:

  • Website Visits and Traffic Sources
  • Product Views and Shopping Activity
  • Advertising Interactions
  • Purchase and Conversion Events
  • Browser and Device Information
  • Cookie and Advertising Identifiers

The information processed and the available privacy choices depend on the services enabled, their configuration, and applicable law.

Where required, we will provide appropriate disclosures, consent mechanisms, or opt-out options for applicable analytics and advertising activities.

For additional information about Google's data practices, please review Google's Privacy Policy at:

https://policies.google.com/privacy

8. Who We Share Information With

We share personal information when reasonably necessary to operate our Website, fulfill orders, provide customer support, protect our services, or comply with legal obligations.

Depending on the services used, information may be shared with the following categories of recipients:

  • Payment Service Providers: To process transactions and verify payments.
  • Shipping Carriers: To deliver purchased products.
  • Ecommerce and Hosting Providers: To operate, host, and maintain our online store.
  • Technical Service Providers: To support website functionality, security, and maintenance.
  • Analytics and Advertising Providers: To measure website usage or advertising performance where enabled and permitted.
  • Professional Advisers: Where necessary for legitimate business, accounting, or legal purposes.
  • Legal Authorities: When disclosure is required or permitted under applicable law.

We do not sell customer contact information to third-party data brokers.

Certain disclosures involving targeted advertising or cross-context behavioral advertising may be treated as a sale or sharing of personal information under applicable state privacy laws. Where required, eligible customers may exercise the relevant opt-out rights.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legitimate business operations and legal compliance.

Retention periods may vary depending on the type of information and the reason it was collected.

  • Order Information: May be retained for order management, refunds, accounting, fraud prevention, and legal compliance.
  • Customer Account Information: May be retained while an account remains active and for any additional period required for legitimate business or legal purposes.
  • Customer Support Records: May be retained as necessary to resolve inquiries, complaints, and disputes.
  • Payment Records: Transaction references and relevant financial records may be retained for accounting and legal obligations.
  • Technical Information: May be retained as needed for security, diagnostics, analytics, and website operations.

When personal information is no longer reasonably required, we take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable retention requirements.

10. Your Privacy Rights

Depending on your state of residence and applicable United States privacy laws, you may have certain rights regarding your personal information.

These rights may include:

  • Right to Access: Request access to certain personal information we maintain about you.
  • Right to Correction: Request correction of inaccurate personal information.
  • Right to Deletion: Request deletion of eligible personal information, subject to legal exceptions.
  • Right to Data Portability: Request a copy of certain personal information in a portable format.
  • Right to Opt Out: Opt out of certain sales, sharing, or targeted advertising activities where applicable.
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent.
  • Right to Appeal: Where applicable, appeal a decision concerning a privacy rights request.
  • Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination.

Not every right applies in every state or to every type of information.

How to Submit a Privacy Request

To submit a privacy request, please contact info@jacketlegacy.com.

Please describe your request and provide enough information for us to understand and verify it. We may request additional information when reasonably necessary to verify your identity or authority to make the request.

We will review and respond to eligible requests within the timeframes required by applicable law.

Where permitted by law, an authorized representative may submit a request on your behalf, subject to applicable verification requirements.

11. Information Security

We take reasonable technical, administrative, and organizational measures to help protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Depending on our systems and service providers, these measures may include:

  • HTTPS Encryption: Helps protect information transmitted between your browser and our Website.
  • Secure Payment Processing: Uses authorized third-party payment providers.
  • Access Controls: Limits access to information to authorized individuals and service providers who need it for legitimate purposes.
  • Website Security Monitoring: Helps identify potential security issues.
  • Fraud Prevention Measures: Helps detect suspicious transactions and unauthorized activity.

Although we take reasonable precautions, no website, electronic transmission, or storage system can guarantee absolute security.

Customers should contact us promptly if they believe their personal information or an order account has been compromised.

12. Information Required to Place an Order

Certain information is necessary to process, fulfill, and deliver customer orders.

This generally includes your name, email address, billing address, shipping address, contact details, and the payment information required by your selected payment provider.

If you do not provide information necessary to complete a purchase, we may be unable to process or deliver your order.

Providing optional marketing consent is not a condition of purchasing products from Jacket Legacy.

13. Automated Payment and Fraud Checks

Our payment providers and financial institutions may use automated systems to authorize transactions, identify suspicious activity, and help prevent payment fraud.

These checks may affect whether a transaction is approved or whether additional verification is required.

Payment-related processing is subject to the applicable provider's terms and privacy practices.

If you experience a payment verification issue or believe a transaction has been incorrectly flagged, please contact our customer support team. We will review the matter where appropriate and provide assistance within our role in the payment process.

14. Children's Privacy

Our Website is not directed toward children under 16 years of age.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe a child has provided personal information through our Website in circumstances that may violate applicable law, please contact info@jacketlegacy.com.

We will review the concern and take appropriate action in accordance with applicable legal requirements.

15. Privacy Complaints and Requests

If you have concerns about how we collect, use, disclose, or protect your personal information, please contact us.

Privacy Contact Email: info@jacketlegacy.com

Please describe your concern and include relevant details so we can investigate the matter.

We will review privacy complaints and respond within the timeframes required by applicable law.

Where applicable, you may also have the right to appeal our response or submit a complaint to the relevant state privacy regulator or other competent authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, services, business practices, or applicable legal requirements.

Any revisions will be published on this page with an updated Last Updated date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage customers to review this page periodically to remain informed about our privacy practices.

17. Contact Us

For privacy inquiries, requests concerning personal information, or general questions about this Privacy Policy, please contact us using the information below.

Business Information:

  • Brand Name: Jacket Legacy
  • Operated By: Richmond Tech Group LLC
  • Business Address: 10519 Clodine Rd Ste C, Sugarland, TX 77498, USA
  • Business Email: info@jacketlegacy.com
  • Business Phone: +1 (469) 935-1737
  • Business Days: Monday – Friday
  • Business Hours: 9:00 AM – 5:00 PM Central Time
  • Website: https://jacketlegacy.com/